A99bet Terms and Conditions — Complete Guide for Members

1. General Terms

A99bet (hereinafter referred to as the "Platform" or "we") is an online gaming and Sports Betting platform serving members in Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between a99bet and each registered member.

By using the a99bet website or mobile platform, creating an account, or accessing any of our services, you are considered to have given your full consent to all of these Terms. Please read them in their entirety. If you have difficulty understanding any part, please contact our support team.

• These Terms may be updated at any time; notice of changes will be posted on the website.
• A99bet does not offer any services that violate applicable laws.
• Although these Terms are provided in English, the original language version shall apply in any legal interpretation.

2. Account Register

Accurate and complete information is required to register on a99bet. Accounts created with false information will be terminated and any deposited funds may be forfeited.

Registration Requirements

• Each individual may open only one account.
• The name and mobile number provided at registration must be genuine.
• Opening multiple accounts from the same device, browser, or IP address is strictly prohibited.
• Family members sharing the same device may not use separate accounts.

KYC Verification

A99bet follows a KYC (Know Your Customer) policy. A copy of your national ID or passport may be requested at the time of withdrawal or for transactions above a certain amount. Large withdrawals may be held pending until KYC is completed.

3. Age Verification & Eligibility

A99bet is strictly for individuals aged 18 and above. Registration, gaming, or betting by minors is strictly prohibited.

• Your date of birth must be entered accurately during registration.
• A national ID card or birth certificate may be requested for age verification.
• A99bet may suspend an account at any time if there is reason to suspect the holder is a minor.
• Registering with a false age will result in forfeiture of all winnings.

4. Deposits & Withdrawals

Transactions on a99bet can be made via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

Deposit Rules

• Minimum deposit: BDT 200.
• Deposits typically reflect in your account in under 5 minutes.
• Deposits must be made from your own registered mobile number.
• Deposits made from third-party numbers are not accepted and may be returned.

Withdrawal Rules

• Minimum withdrawal: BDT 500.
• Withdrawals are typically processed within 10 to 30 minutes.
• Large withdrawals may be delayed if KYC verification has not been completed.
• A maximum daily withdrawal limit applies; contact support for details.
• Winnings earned from bonuses are subject to wagering requirements before withdrawal.

5. Bonuses & Promotions

A99bet offers a variety of bonuses and promotions. Each bonus comes with its own terms, which must be read before claiming.

General Bonus Terms

• Every bonus offer must be used within its specified validity period.
• A specified wagering (rollover) requirement must be met before withdrawing any bonus.
• The same member may not claim the same bonus more than once.
• Bonus funds can be used on all games except certain excluded titles.
• A99bet reserves the right to modify or cancel any bonus offer at any time.

Referral Bonus

To earn a referral bonus, your friend must successfully register and complete their first deposit. A maximum cap applies to referral bonuses.

6. Betting Rules

Before placing a bet on a99bet, you are required to read the specific rules for each game or sports market. Once a bet is confirmed, it generally cannot be cancelled.

• Each bet has a defined minimum and maximum stake limit.
• Odds in live betting can change at any time.
• If a bet is cancelled due to a technical error, the stake will be refunded.
• Bets will be settled only after the match result is confirmed.
• For disputed matches or abandoned events, a99bet's decision is final.

Casino & Slots Rules

For casino and slots games, the RTP (Return to Player) rate for each game is set by the game provider. a99bet does not alter these rates. Specific rules for bingo, poker, and other games can be found on the respective game pages.

7. Prohibited Activities

The following activities are strictly prohibited on a99bet. Any of these will result in permanent account closure.

• Creating or operating multiple accounts.
• Money laundering or use of funds from illegal sources.
• Using betting software, bots, or automated systems.
• Exploiting platform bugs or vulnerabilities.
• Attempting to access another member's account without authorization.
• Fulfilling bonus requirements through match betting or arbitrage methods.
• Harassing the support team with threats or abusive behavior.

8. Security & Privacy

A99bet uses industry-leading technology to protect member data. The platform is secured through SSL encryption, firewalls, and regular security audits.

• Never share your login credentials with anyone.
• Avoid accessing your a99bet account over public Wi-Fi.
• After logging out, clear your browser cache and cookies.
• Updating personal information may require re-verification through KYC.

To learn more about the a99bet Privacy Policy Privacy Policy View page.

9. Responsible Gaming

A99bet is committed to responsible gaming. Gaming is for entertainment — not a source of income. We want every member to enjoy the platform safely and responsibly.

• Each member can set their own deposit and betting limits.
• Temporary break and self-exclusion options are available.
• If you notice signs of problem gambling, please contact support.
• If a family member encounters an issue, a third party may apply for registration on their behalf.

To learn more about responsible gaming Responsible Gaming View page.

10. Account Closure & Suspension

A99bet reserves the right to suspend or permanently close any account under the following circumstances.

• Violation of these Terms and Conditions.
• If evidence of fraud or illegal activity is found.
• If KYC verification fails or false information is provided.
• Accounts that have been inactive for an extended period (12 months or more).

Members may also request to close their own account, in which case they will have the opportunity to withdraw their remaining balance, excluding any bonuses.

11. Changes to Terms

A99bet may update these Terms and Conditions, in whole or in part, at any time. Notice of changes will be published on the website and communicated to members via email or notification.

• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• For major changes, notice will be given at least 7 days in advance.
• If you do not agree to the updated Terms, you may request to close your account.

Frequently Asked Questions