A99bet believes that every member's personal data belongs to them. This Privacy Policy clearly sets out what information we collect, why we collect it, how we protect it, and what rights you have.
A99bet never sells your personal information or shares it with third parties without your consent. Your privacy is our top priority.
All data is protected with 256-bit SSL encryption.
Your data is never shared with advertisers.
View, update, or delete your information at any time.
Full transparency on what information is collected.
Welcome to a99bet. This Privacy Policy explains how a99bet collects, uses, and protects its members' personal information, and under what circumstances it may be shared with third parties. We want you to know that your privacy is not just a legal obligation for us — it is the foundation of how we do business.
This Privacy Policy applies to all a99bet services, including our website, mobile platform, customer support, and all digital communications. By using a99bet, you agree to this Privacy Policy.
We only collect what we need to serve you. Your data is never sold. You can request deletion at any time.
A99bet only collects information that is necessary. We never ask for data that is excessive or irrelevant.
| Type of Information | Why we collect it |
|---|---|
| Name and Date of Birth | To verify identity and confirm age |
| Mobile Number | Account registration and transaction verification |
| Email address | To send important notifications |
| National ID Number | For KYC verification and regulatory compliance |
| Payment information (mobile banking number) | To process deposits and withdrawals |
A99bet never stores your full bank account number, PIN, or password. Payment details are used solely to verify transactions and are always kept in encrypted form.
A99bet uses collected data only for its stated purposes. No information is ever used for unrelated activities.
We never sell your data to third parties for advertising purposes. You can opt out of a99bet marketing communications at any time.
A99bet uses industry-leading technology to keep your data secure. Our security framework operates across multiple layers of protection.
Even with the best technology on our end, please never share your password with anyone, avoid logging in on public Wi-Fi, and change your password regularly.
A99bet does not retain data longer than necessary. Retention periods are defined based on the type of information.
| Type of Information | Retention period |
|---|---|
| Account information (active account) | For the duration the account remains active |
| Transaction records | 5 years as required by law |
| KYC Documents | 5 years after account closure |
| Customer support conversations | 2 years |
| Logs and security data | 1 year |
| Marketing Preferences | 30 days after opting out |
Once the designated retention period ends, data is securely deleted or anonymized so that individuals can no longer be identified.
As an a99bet member, you have several important rights regarding your personal data.
You can request to know what information we hold about you.
You may request corrections to any inaccurate or outdated information.
You may request to have your data deleted under certain circumstances.
You may request to restrict the processing of your data for specific purposes.
You may request to download your information in a standard, portable format.
You may object to the use of your data for marketing or any other purpose.
To exercise any of these rights, contact us at [email protected]. We aim to respond within 30 days.
A99bet is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.
If you suspect your child is using a99bet, contact us immediately at [email protected]. We will act promptly.
A99bet may update this Privacy Policy when necessary. If changes are made, we will:
If you do not agree to the updated Privacy Policy, you may request to close your account. In that case, you will be given the opportunity to withdraw your remaining balance, excluding any bonuses.
We don't just say your data is safe — we prove it through our actions.
Every transaction and communication is fully encrypted. No one can intercept it in transit.
Only the information that's necessary is collected. No additional data is requested.
We are committed to responding to any privacy-related requests within 30 days.
Twice a year, independent cybersecurity experts audit our systems.
Manage your sharing preferences directly from Account Settings — choose what to share and what to keep private.
All rules are presented in plain, easy-to-understand language instead of complex legal jargon, so no one is left confused.
Your data is safe with a99bet. Register now and join Bangladesh's most trusted gaming platform.
For any questions, contact us at: [email protected]